Both our Home Health Program and our Hospice Program are accredited with commendations by the Community Health Accreditation Program (CHAP), a division of the National League for Nursing. CHAP accreditation signals the nation’s highest standards for home health care and brings "deemed status" for participation in Medicare and Medicaid. That means our standards exceed those set by the Federal Government and automatically certifies us for Medicare/Medicaid programs. It also recognizes U.P. Home Health and U.P. Hospice as "Experts" in Home Health and Hospice Care.

CHAP places strong emphasis on patient satisfaction and community service. Annual unannounced "inspections" and regular peer review assure continuous quality health care. In addition, a comprehensive assessment of our "corporate health" assures financial stability, securing our place in your future. CHAP accredits our home health and hospice programs separately, and is your family’s seal of approval for quality home health services. We are also certified through Blue Cross-Blue Shield of Michigan.

The organization's structure and function consistently support a consumer-oriented philosophy and purpose.	The organization must have adequate human, financial and physical resources organized to accomplish its stated purpose.
The organization must consistently provide services and products of the highest quality.	The organization must be positioned for long term viability.

A Word About Advance Directives & Patient Choice ... U.P. Home Health & Hospice serves our total community. Our care is open to anyone who needs it, regardless of race, color, religion, age, national origin, sex, handicap, marital status, sexual preference, or source payment.

Under Federal law, we are directed to inform you of your right to make advance directives- instructions which ensure your health care decisions are carried out in the event you become unable to communicate your wishes.

As a U.P. Home Health or U.P. Hospice patient, we’ll help you understand the details of this law, and we’ll give you detailed information to help you initiate advance directives. Simply call us at 225-4545, or Toll Free 1-800-7177, or email us with your questions.

Home Care is a matter of personal choice. Your questions, concerns and comments may be resolved at any time by calling our office or, if you wish, through the State’s hotline number: 1-800-882-6006.

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